Privacy Policy

Who we are

The website address for the National Digital Equity Center is: https://digitalequitycenter.org.  The National Digital Equity Center is a program of Axiom Education & Training Center, a 501c3 non-profit organization based in Machias, Maine.  If you have questions about the National Digital Equity Center, please contact us at (207) 259-5010 or info@digitalequitycenter.org.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Our Enrollment Registration Form

All first-time participants of our classes and programs must complete an Enrollment Registration Form.  This form can be completed on our website, over the phone by calling (207) 259-5010, or by creating an account on our secure database at https://ci-ditto.org/login.php?switch=1.  Regardless of where or how you complete this form, all answers are confidential and secure and we will never share your personal information outside of this program.

Contact forms

Our contact forms are integrated with our Constant Contact account.  Constant Contact is an email marketing and management platform.  If you leave the fields checked to be added to our NDEC email list, our Online Participants email list, or the email list for the geographic region in which the class is held, you will receive emails from us about our upcoming classes, programs, and our ongoing efforts to close the digital divide.  If you leave those boxes unchecked, you will not be added to our email lists.  At any time, you can ask to be removed from one or all of our email lists by contacting us at the information listed at the bottom of this page, or you can click the unsubscribe button located in our email communications.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use two data analytics programs to track summary information about the people who visit our website and enroll in our classes: Jetpack Site Stats and Google Analytics.  We use these data analytics programs to gain insights and improve the functionality of our website.  We have also enabled Google Analytics Advertising Features.  We use these features to determine if our website marketing is reaching our intended audience.  All of these programs use cookies to provide these functions.  There is an opt-out browser add-on from Google Analytics that you can use to opt out of having cookies tracked for these purposes.

Who we share your data with

Information we receive from online registration forms, class registrations, online class evaluations, and comments made on our website are only used by program staff in the process of delivering our classes and programs. Two exceptions to this are: 1) if you provide your name identifying yourself as the author of a positive review of our classes and programs and you give your permission, we may use that information in marketing and public relations content in print and online; 2) we may share the contact information you provided consent to us to use with agencies we contract with to conduct follow-up evaluations of our programs and services.

None of the confidential information provided in the Enrollment Registration form is shared with third parties except in a summary format to demonstrate the overall characteristics of the people served by our programs.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that have completed their Enrollment Registration form on this site, we retain the data from the form for up to one week before we export it and erase it from the database for that form. This data is then entered into a secure database not connected with our website, but owned by the National Digital Equity Center, for the purposes of tracking your participation in our Digital Literacy classes and programs.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

When you opt in to receive emails from us, your contact information is sent to our Constant Contact account and added to the specific email list to which you agreed to be added.

How we protect your data

Our website hosting provider uses a service called “Let’s Encrypt” for the SSL certificate. For all of the forms on our website, we use a WordPress plugin called Gravity Forms. Here is the security information for gravity forms: https://docs.gravityforms.com/category/knowledge-base/security/.

What we collect and store

We collect information about you during the checkout process for our free online classes. While you visit our site, we’ll use cookies to keep track of cart contents while you’re browsing our site. When you sign up for a class we’ll ask you to provide information including your name, address, email address, phone number, and optional information such as notes. We use this information to send you information about your class registration.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store class registrations so that we can see what classes have been most popular across the year. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our admin and management team have access to the information you provide us. We download your class registrations and then also provide access to your basic contact information to the specific instructor teaching the class for which you are registered.

What we share with others

We will never share your information with any third party for the purposes of selling or marketing products and services. We will provide your information to a professional survey research firm for the purpose of conducting follow-up surveys about your experience in our program and how it has made a difference, or not, in your life.

Changes to our privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at (207) 259-5010 or info@digitalequitycenter.org.